Privacy Policy

Last updated: [LAST UPDATED DATE]

1. Who we are

Alpha Key Group Limited (“we”, “us”, “our”) is a UK-based company providing marketing, graphic design and IT services. We are the controller of the personal data described in this policy.

Registered company number: [COMPANY NUMBER]
Registered office: [REGISTERED OFFICE ADDRESS]
Email: [EMAIL ADDRESS]

2. What information we collect

We may collect and use the following information:

  • Information you give us, such as your name, email address, phone number, company name, the service you are interested in and the content of your message when you contact us.
  • Technical information that our hosting provider may record automatically when you visit this website, such as your IP address, browser type and the pages requested. This is used to keep the website secure and working properly.

3. How we use your information

  • To respond to your enquiry and discuss your requirements.
  • To prepare quotes and, where you become a client, to provide and administer our services.
  • To keep our website and systems secure.
  • To meet legal, accounting and regulatory obligations.

4. Our lawful bases

Under UK data protection law we rely on one or more of the following: our legitimate interests in responding to enquiries and running our business; taking steps at your request before entering into a contract, or performing a contract with you; compliance with legal obligations; and, where required, your consent.

5. Who we share your information with

We do not sell your personal data. We may share it with trusted service providers who help us run our business, such as website hosting, email and IT support providers, and with professional advisers where necessary. These providers may only use your data to provide their services to us. We may also disclose information where we are required to do so by law.

If any provider processes data outside the UK, we will make sure appropriate safeguards are in place.

6. How long we keep your information

We keep personal data only for as long as we need it for the purposes above. Enquiries that do not lead to a contract are kept for [RETENTION PERIOD]. Client records are kept for as long as needed to provide services and to meet legal and accounting requirements.

7. Your rights

You have the right to ask us for access to your personal data, to correct it, to erase it, to restrict or object to our use of it and, in some cases, to receive it in a portable format. Where we rely on consent, you can withdraw it at any time. To exercise any of these rights, please contact us using the details above.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first.

8. Cookies

This website does not currently use cookies for analytics, advertising or tracking. If we add any in future, we will update this policy and ask for your consent where the law requires it.

9. Links to other websites

This website may link to other websites. We are not responsible for their content or privacy practices, so please read their policies before sharing personal data.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown at the top.

11. Contact us

For any questions about this policy or your personal data, please email [EMAIL ADDRESS] or write to us at [UK OFFICE ADDRESS].